At Ergro client satisfaction is of utmost importance to us and is evident in the level of repeat business we receive.
We are now inviting all Ergro customers to provide honest score ratings, and reviews, of our performance, via our NPS Survey Legend platform.
To date, we are achieving great feedback, with most customers saying they are highly likely to recommend us…
“Conscientious attitude and broad knowledge of issues on site. Engineers were fully briefed and had the correct tools to rectify the problem.”
“Ergro provided an exemplary service to us from initial enquiry through to delivery and project hand-over. Our particular project was managed and undertaken in a cost effective, professional and timely manner by Ergro. This successful collaborative approach to the project, mirroring our high standards and business model, has already lead to further enquiries and subsequent work.”
By collecting and analysing all this feedback, we are able to accurately understand exactly what our clients want from us, and we can ensure they continue to receive the highest quality of service.